Direct Marketing, Teleservices, e-Marketing & CRM Marketing Solutions

People – who have the right mix of industry-specific backgrounds, who understand our Client's needs and can provide real value in Sales & Marketing Services expertise, and results-driven environments. These people include Sales & Marketing Associates, client program managers, group supervisors and senior managers.

Technology – using leading–edge technology to be productive, efficient and provide value to our Clients; PRISM’s technology includes high end workstations, customizable Customer Relationship Management (CRM) system, an integrated telecommunications system and high capacity Local Area Network. These are complemented with our enhanced capabilities that provide the value-added content: database management expertise, analytical software tools, opportunity generation & analysis, and others...

Environment – understanding our Client's business process is the foundation of being able to deliver the services that address specific business needs. Time and effort is made to define service objectives within the context of business goals, leading to a thorough analysis and understanding of your services or products, organization, end-user customers, business opportunities, competitors and market dynamics.

Service Models – defining and implementing a Client-specific customized program with our established Service Models. This allows us to deliver a specific service to address our Client’s business challenges and meet their business goals in areas impacted by Sales, Marketing and Customer Care.

Opportunities – the end result of all these elements is to identify, understand and deliver new Sales, Marketing and Customer Care opportunities to our Clients.